How long does shipping take?

We offer fast and flexible worldwide delivery with UPS/Fedex by our logistic partner. The estimated delivery time may vary depending on the destination. Please note that for the orders is customized, it may require additional processing time (7-15 days). We strive to ensure that your order is carefully crafted and delivered to you as quickly as possible.

Do you offer international shipping?

Yes, we offer international shipping to most countries. During the checkout process, you can select your country for shipping options and costs.

What are your payment methods?

We accept major credit cards through Stripe system, including Visa, Mastercard, and American Express.

Can I return or exchange an item?

Please note that customized or personalized items are not eligible for return unless they arrive damaged or defective.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact our customer support through: info@colorof.jp immediately. We will work with you to resolve the issue and arrange for a replacement.

Will there be any color discrepancy between the product and what I see on my computer screen?

Please note that there may be a slight color discrepancy between the product you receive and what you see on your computer screen. This is due to the difference in color spaces between Computer displays and Printing. It is important to consider this factor before placing your order.

• While we strive to accurately represent our products through high-quality images, variations in screen settings and calibration can affect color perception.

• We recommend considering this potential color difference and making an informed decision before placing your order.

• Please keep in mind that while we cannot completely eliminate color discrepancies, our team works diligently to ensure that the final product matches our color standards as closely as possible.

Whats the correlation between the name and date with the unique color gradient generated?

At Colorof, we’ve created a special process that uses your name and a chosen date (e.g., a birthday or special occasion) to craft a one-of-a-kind color combination. While the magic behind it is a little complex, we can assure you that our algorithm it’s designed to analyzes the arrangement of each letter and create a gradient that’s completely personalized and exclusive to the inputs you provide. These carefully selected colors are optimized for printing and inspired by the beauty of nature.